Refund Policy

Your first campaign

Setting up your first campaign is free, so there is no plan fee to refund for it.

Monthly plans

• If you cancel within 7 days of your first paid month, we refund that month's plan fee in full.
• After that, you can cancel any time and your plan stays active until the end of the month you paid for. Partial months are not refunded.

Yearly plans

• If you cancel within 14 days of a yearly payment, we refund the full yearly fee.
• After 14 days, we refund the unused full months, minus the two free months included in yearly pricing.

Ad spend

Ad spend is billed directly to you by Google, Meta and YouTube. We never receive it, so we cannot refund it. For billing questions or invalid click credits, contact the platform through your ad account.

Service problems

If a fault on our side stopped your campaigns or Budget Autopilot from working for more than 48 hours in a billing month, ask us for a credit and we will add the affected days to your next bill.

How to ask for a refund

Send a request through the Ads Desk page with your account email. Approved refunds go back to the original payment method within 7 to 10 business days.